Description

Job Title:  Client Services and Operations Manager

Job Overview:

An established NJ based book wholesaler has an exciting opportunity for a seasoned bookseller or customer focused publishing  person to coordinate sales opportunities within a dynamic sales organization.  Bring to us your experience having worked all aspects of the bookselling industry.  This role is suitable for someone who is detail-oriented, possesses excellent communication skills, knows how to multitask and has insightful analytic skills.  Be an outside the box thinker and self-motivated with creative ideas.

Key Responsibilities:

Manage relationships with clients, identifying their needs, and proposing customized solutions based on their specific requests related to freight and logistics
Coordinate all activities relating to logistics, including transportation, warehousing, and distribution
Liaise effectively with clients, carriers, freight forwarders, and overseas suppliers to ensure timely delivery of goods and services
Create and maintain accurate records of all sales activities, including customer interactions, sales pipeline, and order status
Analyze and report on sales performance, providing insights and recommendations to the management team
Stay current with industry trends and competitor activity

If you have a passion for collaboration, problem-solving, and driving results, we encourage you to apply to this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and a friendly work environment.  Salary commensurate with experience. Position is located in NJ office.

Requirements

Qualifications:
Bachelor's degree 
10+ years of experience in bookselling – retail, wholesale, online or publishing
Strong customer service orientation and ability to build long-term relationships
Excellent verbal and written communication skills
Attention to detail and the ability to manage multiple tasks simultaneously 
Proficient in using Microsoft Office (Word, Excel, PowerPoint) and Salesforce